When your car starts to break down, you’ll need to find a dependable auto service shop. Since the level of service and cost of repairs varies widely from one garage to another, it’s important that you know how to choose the best one. If you own a Japanese car, look for a service that specializes in Japanese makes, such as Honda, Hyundai, Lexus, Toyota, Nissan, Acura, etc.
The following tips should be of help when choosing a Japanese auto service shop in your area:
Ask friends and family
If You Think You Understand Vehicles, Then Read This
It’s quite possible that a friend or family member of yours has had their car repaired recently. Talk to them about the auto service shop they went to. What rating would they give for the quality of service? Word-of-mouth is usually powerful proof of a business’ ability to satisfy its customers. People won’t usually recommend a service unless their experience with it was good. The shop might be small and not very well known, but you’ll be glad someone recommended it to you once you get there.
The Path To Finding Better Services
Online customer reviews
Perhaps you did get a good recommendation from friends or family, but you find that your make isn’t covered by the auto service shop. Now you must check out online reviews, which are quite similar to word-of-mouth. Browse through consumer reviews on sites such as Angie’s List, where you’ll find many customer comments on different repair shops in your locality. Pay attention to the customers’ complaints, and judge for yourself if they’re valid.
Consider size of operation
Large auto service shops usually have higher overhead expenses, which translate to higher prices for their services. You might also not find the same level of care offered at smaller, family-owned repair shops. In many smaller shops, you’ll find that the owner does some of the car repairs himself, so you can expect greater care and attention for your car. The point isn’t that all large-scale operations are a bad choice, but if you’re hoping for more personalized services, you may want to choose a smaller operation.
Get several estimates
Before settling on a service shop, take your car around several mechanics to get quotes. By doing this, you reduce the likelihood of overpaying for services, and you might save big in the end. Avoid, however, choosing a repair service with price as the basis. If you must avoid the costs of repair resulting from poor workmanship, quality of services must come first.
Finally, don’t hesitate to ask the right questions. Ask about warranties–how much do they cover, and for how long? What kind of body parts do they use for repair–used or new?